Warranty service requests
Was your repair assigned to us by your warranty company?
Got an email from HomeFix Station about your service request? Just reply to it with the days that work for you, and we'll confirm an exact time.
A quick visit
The appointment takes about 20–30 minutes. Please make sure someone 18 or older is home and the appliance is accessible.
We inspect the unit
Our technician diagnoses the problem and documents the condition of your appliance.
We take photos
Photos of the unit and the issue are taken during the visit as part of the report.
We report back
We send our findings to your warranty company. They decide on repair or replacement and will follow up with you directly.
Questions about your visit?
The fastest way to reach us is to reply to the email you received. You can also text or email us: